FAQ

Not if you're in Gauteng. Our team comes to you for a free in-home measure across greater Johannesburg and Pretoria. Outside Gauteng, we'll walk you through it and deliver to your door.

Yes. Within Gauteng, we're happy to bring samples along when we measure or quote on-site.

Blinds are usually ready within two to three weeks from confirmed measurements. Shutters take a little longer, around four to six weeks. We'll confirm the lead time for your specific order when we quote.

Yes. We deliver anywhere in Gauteng, and send blinds, shutters and large format printing to the rest of South Africa by courier. Delivery outside Gauteng is quoted separately.

We cover the full room: blinds and shutters, large format printing, custom framing, wall décor, flooring, wallpaper, security gates, window tinting and frosting, and wall panelling. One team, floor to ceiling.

Every single one. We don't trim off-the-shelf blinds to fit. Everything is manufactured to your exact measurements for a proper, professional result.

Our Waterproof Synthetic shutters and vinyl blind ranges are fully waterproof, a solid choice for bathrooms, kitchens, laundries and pool areas where moisture is a factor.

Our Aluminium Security Shutters are built for it, with locking rails, hinge bolts and a reinforced frame, without losing the clean louvred look.

Yes. Most of our blind ranges can be motorised, so you can control them by remote or app. Handy for large windows or hard-to-reach spots.

We supply and install laminate and vinyl flooring, including SPC. Both handle South African temperature swings well and are available in a wide range of finishes.

Vinyl. It's 100% waterproof, so kitchens, bathrooms, laundries and damp areas are no problem at all.

Yes. We supply and install across Johannesburg. For other provinces, we deliver nationwide.

It's our commitment that you'll never be stuck with a blind that doesn't fit when our team does the measuring. Too wide, we re-trim it at no charge. Too narrow, we remake it. Simple as that.

The Fit Promise covers orders where decor8it does the measuring. If you measure yourself, the promise doesn't apply to that order, which is exactly why we always recommend booking our free Gauteng measure if you can.

Blinds and shutters carry a minimum three-year warranty on materials and mechanisms. Custom framing is backed by a lifetime workmanship guarantee. Flooring carries the manufacturer's warranty, a minimum of 10 years for residential use, plus a two-year installation warranty on Gauteng installs.

Manufacturing faults and workmanship under normal residential use: things like faulty mechanisms, peeling, warping or separation that isn't the result of misuse or accidental damage. General wear and tear and accidental damage aren't covered.

Just get in touch with your order details and a photo or description of the problem. We'll review it within a few working days and sort it out: repair, re-trim, remake or replace, depending on what's needed.

Fill in the online quote form, or call and WhatsApp Neil or Bev directly. We'll get back to you within one working day.

Yes, always. No obligation either. In Gauteng, the in-home measure is also free.

Because everything is made to measure, the price depends on your specific dimensions, materials and finish choices. Request a quote and we'll give you a clear, itemised price, no surprises.

For products in our online shop, you pay securely at checkout using the payment options shown, including EFT (direct bank transfer). For made-to-measure and supply-and-install work, payment is arranged once your quote is approved. Delivery and installation are quoted separately after your order.

Yes, and we'd love to see you there. Find us at Boskruin Village Shopping Centre, Shop 43D, Cnr President Fouche and Hawken Avenue, Boskruin, Randburg, 2188.

Monday to Friday: 09:00 to 17:00. Saturday and Public Holidays: 09:00 to 13:00. Sundays by appointment only.

Call or WhatsApp Neil on +27 82 415 6054 or Bev on +27 73 356 3780. You can also email neile@decor8it.co.za or beve@decor8it.co.za. We're a small team, so you'll always be speaking to someone who knows your order.